AI-Powered Legal Answering Service
Built for solo attorneys, multi-attorney firms & legal intake teams
Every Potential Client Reaches a Real Intake
Hailey is a legal answering service powered by AI — she picks up every call in under a second, qualifies the matter, runs basic conflict checks, and books consultations 24/7. The PI lead at 9 PM gets booked instead of calling the next firm on Google.
Trusted by law firms across the US to capture every potential-client call and stop losing cases to faster firms.
Live in 24-48 hours. Forward your number, set your intake rules, done. No new hardware, no IT lift.
A legal answering service that runs your intake desk
Hailey is an AI receptionist for law firms that answers every call 24/7 — built specifically for new-matter intake, conflict screening, and consultation booking with TCPA-aware scripting.
Answers Before the Third Ring
Every call picked up in under a second — even during depositions, even at 9 PM when a PI lead is shopping firms.
Qualifies the Matter
Asks practice area, jurisdiction, statute-of-limitations basics, and case-fit criteria — your intake paralegal walks into a pre-qualified consult.
Runs Basic Conflict Checks
Captures opposing-party names and runs against your conflict list before booking — so you don't waste a free consult on a disqualified matter.
Books Consultations in Real Time
Schedules free consults directly into Clio, MyCase, Lawmatics, or your intake software — sends a confirmation text with prep instructions.
Handles Urgent Calls
Jail calls, hearing emergencies, opposing counsel requests — Hailey escalates to the right attorney with the full context and time-sensitivity flagged.
Covers Nights, Weekends, Holidays
Open 24/7/365. The car-accident lead at 11 PM gets booked instead of dialing the next firm on the search results page.
Built for legal intake reality
Every intake situation your firm faces — handled automatically, around the clock.
After-Hours PI Lead
Car accident lead calls at 10 PM, still in the ER. Hailey gathers the facts, captures insurance and police-report info, conflict-checks the other driver, and books your morning consult — before the lead Googles another firm.
Family-Law Initial Inquiry
Caller researching divorce options. Hailey captures jurisdiction, marriage length, custody factors, and assets bucket — schedules a paid consult with the right attorney.
Conflict-Check Triage
Caller mentions opposing party. Hailey runs against your conflict list, flags any matches before booking, and reroutes if necessary — protecting you from disqualification.
Existing-Client Routing
Current client calls with a question. Hailey identifies the matter, pulls the assigned attorney and paralegal, and routes the call with full context — no front-desk holdup.
Hearing-Conflict Emergency
Court calls to reschedule a hearing. Hailey escalates immediately to the assigned attorney with date, judge, and matter info — protecting you from no-shows.
Spanish-Language Intake
Spanish-speaking caller. Hailey handles the intake fully in Spanish (or your firm's supported languages), captures the same details, and books the consult.
Your intake team will thank you — try Hailey free.
Book Your Demo →Hailey vs. the alternatives
Live answering services don't qualify cases. Voicemail loses leads to faster firms. Hailey does both jobs better, at a fraction of the cost.
| Hailey AI | Live Answering Service | Voicemail / No Answer | |
|---|---|---|---|
| Monthly cost | Flat monthly rate | $500–$3,500+ per month | $0 upfront |
| Hours covered | 24/7, 365 days | Business hours mostly | — |
| Missed calls | Zero | Hold queues | Every call missed |
| Case qualification | Practice area + facts + SOL | Name and number only | No |
| Conflict checks | Automated screen | Manual at front desk | No |
| Books into Clio/MyCase | Real-time, integrated | Manual data entry | No |
| TCPA-aware scripting | Configurable consent | Varies by operator | — |
| Bilingual intake | Yes, configurable | Premium surcharge | No |
| Setup time | 24-48 hours | 2–4 weeks | — |
Works with your legal software
See it handle a real PI lead intake in 15 minutes.
Book a Free Demo →From sign-up to first qualified intake in 24 hours
Forward Your Main Line
Point your existing firm number to Hailey in under three minutes. No new hardware, no porting, no IT call.
Set Your Intake Rules
Tell Hailey your practice areas, jurisdictions, case-fit criteria, conflict list, consult fees, and attorney assignment logic. She adapts to how your firm intakes new matters.
Start Capturing Every Potential Client
Hailey begins answering, qualifying, conflict-checking, and booking immediately — and sends your intake team a full lead summary after every call.
Ready to set yours up? Most firms are live same day.
Get Started in Minutes →See what missed law firm calls are costing you
Adjust the sliders to match your firm. Most firms lose more cases to voicemail than they realize — and one missed PI lead can mean six figures in fees.
About your practice
Your estimated losses
New patients lost per week
6
Revenue lost per month
$16,887
Revenue lost per year
$202,644
Estimates based on US legal industry averages. Actual results vary by practice area, case mix, and retention rate.
Turn missed calls into signed retainers
Law firms miss an average of 30% of potential-client calls. That's signed cases walking straight to whichever firm answered first. Hailey makes sure that never happens.
- Capture 100% of potential-client calls including after hours
- Save your intake team 15+ hours a week on initial qualification
- Conflict-check before booking to protect against disqualification
- Beat competitor firms with instant pickup and same-night consult booking
- Bilingual intake without paying premium answering-service rates
"Our PI practice gets calls 24/7 and we used to lose half the after-hours ones to voicemail. Hailey now intakes every single one with the facts captured, conflict-checked, and consult booked. Signed three cases last month from calls that would have gone to a competitor."
Got Questions?
Everything you need to know about Hailey for Law Firms.
A legal answering service handles your firm's calls when attorneys can't — qualifying potential clients, running conflict checks, and booking consultations 24/7. Hailey is an AI-powered version that runs every minute of every day.
Yes. Hailey captures opposing-party names and runs them against your conflict list during the call. Matches are flagged before booking so you never waste a free consult on a disqualified matter.
Yes. Hailey is configured with TCPA-aware scripting and explicit consent capture for follow-up contact methods. You define the consent language and Hailey applies it to every qualifying call.
Yes. Hailey integrates with Clio, MyCase, Smokeball, Lawmatics, PracticePanther, Filevine, Salesforce, and Google Calendar to check attorney availability and book in real time.
Traditional live legal answering services run $500–$3,500+ per month with per-minute overages and after-hours premiums. Hailey is a flat monthly rate with no surcharges, no minimums, and 24/7 included.
Yes. Hailey handles bilingual intake (Spanish included) at no extra cost. She captures the same case facts and books consults whether the caller speaks English or Spanish.
Yes. You define which practice areas you take and which you refer out. Hailey screens callers, captures matter type, and either books the consult or politely refers them to a more suitable firm.
No. Hailey uses natural-language voice AI that handles emotional callers, complex legal vocabulary, and follow-up questions like statute of limitations, contingency fees, and retainer structures. Most callers don't realize they're talking to an AI.
Every potential-client call you miss is a case the firm down the street just signed.
Book a 15-minute demo and hear Hailey handle a real legal intake — live, no sign-up needed.
Book a Free Demo →Across All Industries.
Explore how Hailey transforms sectors similar to law firms and beyond.
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→Accounting and law firms share professional-services intake patterns where qualified leads convert to high-value matters.
AI receptionist for financial advisors
→Financial advisors share the same need for compliant intake scripting and qualified-lead routing as law firms.
AI receptionist for mortgage brokers
→Mortgage brokers face the same TCPA-aware intake requirements and lose business when calls go to voicemail.
AI receptionist for insurance agencies
→Insurance agencies handle the same kind of qualifying-question intake and consent capture that law firms need.