AI Receptionist for Auto Dealerships
Built for new car dealers, used car lots, multi-rooftop groups & dealer service
Every Sales Lead. Every Service Call. Never to Voicemail.
Hailey is an AI receptionist for auto dealerships — she picks up every sales, service, and parts call in under a second, qualifies buyer intent, books service appointments, and routes trade-in inquiries 24/7. The Saturday-night shopper books a test drive instead of going to CarMax.
Trusted by dealerships across the US to capture every lead, book every service slot, and end after-hours phone leakage.
Live in 24-48 hours. Forward your number, set your department rules, done.
An AI receptionist that supports sales, service, and parts
Hailey is an AI receptionist for auto dealerships that answers every call 24/7 — built specifically for sales lead capture, service-department booking, parts routing, and trade-in qualification across all departments.
Answers Every Call Instantly
Picks up in under a second — even Saturday afternoon when sales reps are on the showroom floor with walk-ins.
Qualifies Sales Leads
Captures vehicle of interest (new/used/specific stock number), trade-in details, budget, financing status, and timeline — books the test drive with the right sales rep.
Books Service Appointments
Schedules oil changes, recalls, warranty work, and major repairs directly into CDK, Reynolds, DealerSocket, or your DMS — with the right advisor and bay.
Routes Parts & Body Shop Calls
Parts callers get routed to the parts desk with VIN and part needed. Body shop estimates get captured with photos and insurance info.
Captures Trade-In Inquiries
Captures year, make, model, mileage, condition, and payoff status — sends the lead to your appraiser with the brief, no callback delay.
Covers Evenings & Weekends
Open 24/7/365. The Sunday-night shopper books a Monday-morning test drive instead of giving up and going to a competitor.
Built for dealership reality
Every sales, service, and parts situation your departments face — handled automatically, around the clock.
Stock-Number Inquiry
Online shopper calls about a specific used SUV. Hailey confirms availability, captures financing pre-approval status, books the test drive with the assigned sales rep — locked in before they call the next dealer.
Service Appointment Booking
Customer needs an oil change and tire rotation. Hailey identifies the vehicle from prior service history, books the right advisor, and sends the loaner-car request if applicable.
Trade-In Value Inquiry
Caller wants to know what their 2020 F-150 with 60K miles is worth. Hailey captures the year, mileage, trim, condition, payoff, and sends the brief to your trade-in appraiser for a real number.
Parts Counter Call
Caller needs a specific brake pad set. Hailey captures the year/make/model/trim, sends to the parts desk with stock check, and confirms pickup or shipping.
Recall Customer Call
Customer received a recall notice. Hailey identifies the vehicle, confirms the recall, books the service slot, and sends loaner-eligibility info.
Insurance Body Shop Estimate
Caller wants a collision estimate. Hailey captures the damage details, insurance carrier, claim number, and books the estimate appointment with photos requested in advance.
Your sales team will thank you — try Hailey free.
Book Your Demo →Hailey vs. the alternatives
Live answering services don't know your inventory. Voicemail loses sales leads to whichever dealer answers first. Hailey does both jobs better, at a fraction of the cost.
| Hailey AI | Live Answering Service | Voicemail / No Answer | |
|---|---|---|---|
| Monthly cost | Flat monthly rate | $400–$2,500+ per month | $0 upfront |
| Hours covered | 24/7, 365 days | Business hours mostly | — |
| Missed calls | Zero | Hold queues on weekends | Every call missed |
| Sales lead qualification | Vehicle + trade + financing | Name and number only | No |
| Books into CDK/Reynolds/DealerSocket | Real-time, integrated | Manual data entry | No |
| Department routing | Sales/service/parts/body shop | Generic message | No |
| Trade-in capture | Full vehicle brief | Generic message | No |
| Knows automotive terminology | Trained on VIN, trims, packages | Generic scripts | — |
| Setup time | 24-48 hours | 2–4 weeks | — |
Works with your dealership stack
See it qualify a real sales lead in 15 minutes.
Book a Free Demo →From sign-up to first qualified sales lead in 24 hours
Forward Your Main Line
Point your existing dealership number to Hailey in under three minutes.
Set Your Department Rules
Tell Hailey your inventory feed, sales-rep assignment logic, service-bay capacity, parts-counter hours, body-shop estimate process, and trade-in workflow. She adapts to your operation.
Start Capturing Every Call
Hailey begins qualifying sales, booking service, routing parts, and capturing trade-ins immediately — sending your team a clean call summary after every interaction.
Ready to set yours up? Most rooftops are live same day.
Get Started in Minutes →See what missed dealership calls are costing you
Adjust the sliders to match your rooftop. Most dealers lose more sales and service revenue to weekend voicemail than they realize.
About your practice
Your estimated losses
New patients lost per week
48
Revenue lost per month
$135,096
Revenue lost per year
$1,621,152
Estimates based on US franchise dealer averages. Actual results vary by brand, market, and channel mix.
Turn missed calls into sold units and booked service
Auto dealerships miss an average of 30% of inbound calls — and weekends and evenings are the worst. That's sales leads, service appointments, and parts orders walking to competitors. Hailey makes sure that never happens.
- Capture 100% of sales leads including evenings and weekends
- Save your BDC team 20+ hours a week on inbound qualification
- Book service appointments without overwhelming the service drive
- Route parts and body shop calls instantly with VIN context
- Capture trade-in inquiries with full vehicle briefs
"Saturdays and Sundays our BDC is slammed and the service department phones just ring. Hailey now handles every call across all four departments — qualifies sales leads, books service, routes parts and body shop. Captured 38 weekend test drives last month and our service bay utilization is up 11%."
Got Questions?
Everything you need to know about Hailey for Auto Dealerships.
An AI receptionist for auto dealerships handles your rooftop's calls when sales reps and service advisors are with customers — qualifying sales leads, booking service appointments, routing parts and body shop calls, and capturing trade-ins 24/7. Hailey is an AI-powered version that runs every minute of every day.
Yes. Hailey captures vehicle of interest, trade-in details, budget, financing pre-approval status, and timeline — so your sales rep walks into a fit-confirmed conversation instead of qualifying from scratch.
Yes. Hailey integrates with CDK Global, Reynolds & Reynolds, DealerSocket, VinSolutions, ELEAD, Dealertrack, Salesforce Automotive Cloud, and Google Calendar to check availability and route across departments in real time.
Yes. Hailey identifies the customer's vehicle from service history, checks bay capacity, books the appointment with the right advisor, and handles loaner-car requests per your policy.
Hailey captures year, make, model, trim, mileage, condition, and payoff status — routes the full brief to your trade-in appraiser for a real value response, no callback delay.
Traditional live dealership answering services run $400–$2,500+ per month with per-minute overages on weekends. Hailey is a flat monthly rate with no surcharges and 24/7 across all departments included.
No. Hailey uses natural-language voice AI that handles automotive vocabulary like trim packages, VIN lookups, OEM parts, warranty types, and finance terminology. Most callers don't realize they're talking to an AI.
Every weekend call you miss is a unit and a service customer your competitor just won.
Book a 15-minute demo and hear Hailey handle a real dealership call — live, no sign-up needed.
Book a Free Demo →Across All Industries.
Explore how Hailey transforms sectors similar to auto dealerships and beyond.
AI receptionist for insurance agencies
→Insurance agencies and auto dealerships overlap heavily on customer life moments (new car, new policy, collision claim).
AI receptionist for ecommerce
→Auto dealers and ecommerce share high-AOV phone-purchase patterns where qualified customers need consultative phone handling.
AI receptionist for mortgage brokers
→Auto dealers and mortgage brokers both serve clients at major-purchase moments with TCPA-aware intake needs.
AI receptionist for financial advisors
→Financial advisors and auto dealers serve the same high-net-worth customer with long-cycle relationships.